Deposit: A deposit of 50% of the total price is required within 3 days of reservation or sooner, as specified by Mai Chau Lodge. Rooms are subject to cancellation and resale if required deposit amount is not received within the specified option period. There is a US$30/room non-refundable deposit

Full payment: Full payment is required for booking made within 30 days prior to check-in 

Cancellation, Early check-out and No-show: Any cancellation made within 30 days is subject to 50% of the total amount of the booking. Cancellation within 15 days is subject to 75% of the total amount of the booking. Cancellation within 24 hours prior to arrival; No Show or early check-out are subject to 100% of the total amount of the booking.

Child Policy

• Accommodation: Free of charge up for 1 child under 12 years old, staying in the parents' or guardians' room and using the existing bedding. Breakfasts will be chargeable (see Meal rates below). 
• Packages: children under 4 years old, sharing the same room with their parents and using the existing bedding: Free of charge for all the services indicated in the packages. 
• Children from 4 to 12 years old, sharing the same room with their parents and using the existing bedding: 50% discount on package price & on other services (BBQ/Gala dinner buffets). Extra bed offered free of charge is subject to availability. 
• Meals: Free of charge on buffets/BBQ for children of 3 years old or below. 50% off on buffets for children between 4 and 12 years old. 20% off on Gala Dinner buffets for children between 4 and 12 years old. 50% off regular À la carte menu for children between 4 – 12 years old with children’s portion, full price will be charged if ordering from the regular “Kids Menu”. 
  • Buffet Breakfast: VND 215.000++/person
  • Set Lunch: VND 275.000++/person
  • Set Dinner: VND340.000++/person
  • Gala dinner on Christmas's Eve and New Year's Eve: VND 1.075.000++/person
• Shuttle Bus Transfers: Free of charge for children of 3 years old or below, using parents' existing seats. 30% off on adults' rates for children between 4 - 12 years old.